Terms & Conditions


Terms and Conditions

Welcome to www.thompsonsmeats.co.za (“Website”). This Website is owned and operated by Gen4 Foods (Pty) Ltd (“Gen4”).

These terms and conditions (“Terms and Conditions”) govern the use of the Website and are binding and enforceable against every person who accesses or uses this Website. By using the Website you acknowledge that you have read, accept and that you agree to be bound by these Terms and Conditions.

Important Notice

These Terms and Conditions apply to users who are consumers as defined in the Consumer Protection Act, 68 of 2008 (the “CPA “). These Terms and Conditions contain provisions that appear in a similar text and style to the text and style of this clause and which may limit the risk or liability of GEN4 or a third party; and/or

  • may create risk or liability for the user; and/or
  • may compel the user to indemnify GEN4 or a third party; and/or
  • serves as an acknowledgement, by the user, of a fact.

Your attention is drawn to both this notice and to these Terms and Conditions because they are important and should be carefully noted.

If there is any part of these Terms and Conditions that you do not understand, it is your responsibility to ask GEN4 to explain it to you before you accept the Terms and Conditions or continue using the Website.

Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit, or avoid any right or obligation, (as the case may be), created for either you or GEN4 in terms of the CPA.

GEN4 permits the use of this Website subject to these Terms and Conditions. By using this Website in any way, you shall be deemed to have unconditionally accepted all these Terms and Conditions. You must not use this Website if you do not agree to these Terms and Conditions.

Use of the Website

You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised GEN4 representative. Note that such consent is deemed given for standard search engine technology employed by internet search websites to direct internet users to this Website.

You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised GEN4 representative.

By using the Website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted or competent to enter into a binding agreement, then you may use the Website only with the assistance and supervision of your parent or legal guardian. If your parent or legal guardian assists and/or supervises you, he/she is deemed to have given his/her consent to your use of the Website. In that event, he/she agrees to be bound by these Terms and Conditions, to be responsible for your actions whilst accessing the Website and to be liable for your obligations under these Terms and Conditions.

Product Images and Representation

We have made every effort to display the Products on the Website as accurately as possible, including:

  • the images that represent a visual depiction of the Product
  • features and descriptions that pertain to the Product;

Customer Privacy policy

GEN4 shall take all reasonable steps to protect the personal information (“Personal Information”) of Users. For the purpose of this clause, Personal Information shall be defined as detailed in the Protection of Personal Information Act 4 of 2013, read with the Promotion of Access to Information Act 2 of 2000 (PAIA). See the link to the GEN4 Privacy Policy document.

Country of domicile

This Website is governed by the laws of South Africa and GEN4 chooses as its domicilium citandi et executandi for all purposes under these Terms and Conditions, whether in respect of court process, notices, or other documents or communication of whatsoever nature, 1 Mahoganyfield Way, Springfield Park, Durban, 4001


GEN4 may, in its sole discretion, change these Terms and Conditions or any part thereof at any time without notice.

Company information

This Website is run by Gen4 Foods (Pty) Ltd (registration number 2018/478531/07) a private for profit company based in South Africa and trading as Thompson Meats.